Terms and Conditions for our Web Shop:
You can select between the following methods of payment:
Before we send the goods to you, we of course check that it is free from any damage. If you would receive a damaged item, please contact us using the Contact us page or telephone +46 18 131371 and we will try to solve the issue in a good way.
Delivery within Sweden:
Delivery within Sweden costs SEK 59 kronor, and is then sent traceable with DHL. You will get an ID that you can use to trace your parcel at www.dhl.se. You pick it up at the nearest agent. You must pick it up within 14 days after you get your notification.
If you purchase max 5 of certain small items, you will also get the option to send it by mail in a padded envelope. This only cost SEK 29. Please note that this delivery is not traceable and Lilla Japan cannot be held responsible for it.
If you shop for SEK 499 or more we will send your goods traceable for free within Sweden!
As an alternative to shipment, you can select to pick the items up in our store. Please bring your order-ID and identification when you do it. Please note that we will not send any items if you have
If you are below 18 years of age, you must have your parents' permission to purchase.
International Delivery:
We ship also to Denmark, Norway, Finland, Germany and Iceland. The price of shipping is based on the weight of your parcel, and starts at SEK 149. You see the price in the screen where you complete your purchase.
These orders are always sent traceable via Posten or Schenker. Please allow 2-8 days for the delivery.
Any customs charge is payed by the buyer, this may be applicable for deliveries outside EU, example Norway.
Article images:
The images may sometimes differ slightly from the actual look, especially for food and candy. This is because the supplier has changed the packaging, before we have had the chance to update the pictures. The content and size shall always be the same!
Deliveries that are not picked up:
If you do not pick up your delivery, it is sent back to us. For domestic purchases, we will then pay back your purchase cost, minus a charge of SEK 150 to cover our costs. We will try to come in contact with you by email + telephone to arrange this.
In the case of food that is not picked up and sent back to us, the above does not apply, then the full amount is charged. We can arrange to send again with actual shipping costs. Contact us and we will agree on the shipping!
For international purchases, we will contact you and handle it case by case if the delivery is not picked up.
Please note that purchases that are not picked up is normally not covered by right of withdrawal.
You can select between the following methods of payment:
- Klarna Checkout using VISA / Mastercard or Invoice.
- PayPal Checkout Express.
Before we send the goods to you, we of course check that it is free from any damage. If you would receive a damaged item, please contact us using the Contact us page or telephone +46 18 131371 and we will try to solve the issue in a good way.
Delivery within Sweden:
Delivery within Sweden costs SEK 59 kronor, and is then sent traceable with DHL. You will get an ID that you can use to trace your parcel at www.dhl.se. You pick it up at the nearest agent. You must pick it up within 14 days after you get your notification.
If you purchase max 5 of certain small items, you will also get the option to send it by mail in a padded envelope. This only cost SEK 29. Please note that this delivery is not traceable and Lilla Japan cannot be held responsible for it.
If you shop for SEK 499 or more we will send your goods traceable for free within Sweden!
As an alternative to shipment, you can select to pick the items up in our store. Please bring your order-ID and identification when you do it. Please note that we will not send any items if you have
If you are below 18 years of age, you must have your parents' permission to purchase.
International Delivery:
We ship also to Denmark, Norway, Finland, Germany and Iceland. The price of shipping is based on the weight of your parcel, and starts at SEK 149. You see the price in the screen where you complete your purchase.
These orders are always sent traceable via Posten or Schenker. Please allow 2-8 days for the delivery.
Any customs charge is payed by the buyer, this may be applicable for deliveries outside EU, example Norway.
Article images:
The images may sometimes differ slightly from the actual look, especially for food and candy. This is because the supplier has changed the packaging, before we have had the chance to update the pictures. The content and size shall always be the same!
Deliveries that are not picked up:
If you do not pick up your delivery, it is sent back to us. For domestic purchases, we will then pay back your purchase cost, minus a charge of SEK 150 to cover our costs. We will try to come in contact with you by email + telephone to arrange this.
In the case of food that is not picked up and sent back to us, the above does not apply, then the full amount is charged. We can arrange to send again with actual shipping costs. Contact us and we will agree on the shipping!
For international purchases, we will contact you and handle it case by case if the delivery is not picked up.
Please note that purchases that are not picked up is normally not covered by right of withdrawal.